Privacy Policy

 

 

KLoc Technologies Pvt Ltd Last updated: 01 July 2026

KLoc Technologies Pvt Ltd (“KLoc”, “we”, “us”) is a Shopify Premier Partner agency headquartered in Bengaluru, India. We build, migrate and manage ecommerce stores and provide related consulting, staff augmentation and software products for clients worldwide.

This policy explains what personal information we collect through our website kloctechnologies.com, through advertising lead forms (including Google Ads lead forms), and in the course of doing business with you, how we use it, and the choices and rights you have.

Information we collect

Information you give us. When you contact us through a form on our website, request a quote, submit a Google Ads lead form, email us, or book a call, we collect the details you provide. Typically this includes your name, business email address, phone number, company name, country, and anything you write in your message. If you engage us as a client, we also collect the information needed to deliver services and invoice you, such as billing details and project information.

Information collected automatically. Like most websites, we use cookies and similar technologies to understand how visitors use our site and to measure the performance of our advertising. This includes your IP address, browser and device type, pages visited, referring source, and interactions with our ads. We use Google Analytics and the Google tag (Google Ads conversion tracking and remarketing) for this purpose. You can control cookies through your browser settings, and you can opt out of Google’s personalised advertising at adssettings.google.com.

Information from advertising platforms. When you submit a lead form on Google, LinkedIn or a similar platform, that platform passes your submitted details to us. The platform’s own privacy policy governs its handling of your data; this policy governs ours.

How we use your information

We use the information we collect to:

  • Respond to your enquiry and follow up on your interest in our services
  • Prepare proposals, deliver services and manage client relationships
  • Send you relevant information about our services, insights and events, where permitted; you can opt out at any time
  • Measure and improve our website and advertising, including conversion tracking
  • Meet our legal, accounting and tax obligations
  • Protect our website and business against fraud and misuse

Where the GDPR or UK GDPR applies, our legal bases are: your consent (for marketing communications and non-essential cookies), performance of a contract or steps prior to a contract (when you enquire about or purchase our services), our legitimate interests (responding to enquiries, improving our services, business-to-business marketing), and compliance with legal obligations.

What we do not do

We do not sell your personal information. We do not share your contact details with third parties for their own marketing. We do not use lead form data for any purpose other than responding to your enquiry and, where permitted, sending you relevant communications from KLoc.

Who we share information with

We share personal information only with service providers who help us run our business, and only to the extent needed. These include:

  • Google (analytics, advertising and conversion measurement)
  • Our CRM, email and marketing platforms used to manage enquiries and communications
  • Cloud hosting and productivity providers that store our business data
  • Professional advisers such as accountants and lawyers, where required

Each provider is bound by contractual obligations to protect your data. We may also disclose information if required by law or to protect our legal rights.

International transfers

KLoc operates from India and serves clients in the United States, United Kingdom, Europe, the Middle East and Australia. Information you submit will be processed in India and may be processed in other countries where our service providers operate. Where we transfer personal data from the UK or the European Economic Area, we rely on appropriate safeguards such as standard contractual clauses.

How long we keep information

We keep enquiry and lead data for as long as needed to handle your enquiry and for up to 24 months afterwards, unless you become a client or ask us to delete it sooner. Client records are kept for the duration of the engagement and as required by law thereafter. Analytics data is retained according to the settings of the relevant platform.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, restrict or object to its processing, receive a copy in portable form, and withdraw consent at any time.

  • UK and EEA residents have these rights under the UK GDPR and GDPR, and may lodge a complaint with their supervisory authority (the ICO in the UK).
  • California residents have rights under the CCPA/CPRA, including the right to know, delete and correct. We do not sell or share personal information as defined by the CPRA, and we do not discriminate against you for exercising your rights.
  • Australian residents have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including access and correction, and may complain to the OAIC.
  • Indian residents have rights under the Digital Personal Data Protection Act, 2023, including access, correction and erasure.

To exercise any of these rights, email us at info@kloctechnologies.com. We will respond within the timeframe required by applicable law.

Marketing communications

If you have enquired about our services or opted in, we may send you emails about our services, insights and events. Every marketing email includes an unsubscribe link, and you can opt out at any time by using it or by emailing us.

Security

We use appropriate technical and organisational measures to protect personal information, including access controls, encryption in transit, and limiting access to those who need it. No method of transmission or storage is completely secure, but we work to protect your data against unauthorised access, loss and misuse.

Children

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a revised date. Material changes will be flagged on this page.

Contact us

KLoc Technologies Pvt Ltd Workshaala Uno, 306, 100 Feet Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038, India Email: info@kloctechnologies.com

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