Unipro

Unipro needed an advanced order management system to eliminate inefficiencies, enhance security, and provide a seamless experience for both their internal team and their customers.

They faced several operational challenges that hindered growth and efficiency. Their existing system relied heavily on manual processes, which led to delays, errors, and limitations in scaling their business. The key challenges included:

• Manual Order Processing Slower transactions, frequent human errors, and inefficiencies in resource allocation and handling bulk orders.
• Lack of Real-Time Tracking Without a centralized system, monitoring orders and addressing customer queries was time-consuming and inconsistent.
• Cash Handling Risks A reliance on cash payments increased risks of fraud, mismanagement, and reconciliation errors.
• No Audit Trail or Metrics There was no structured way to analyze past orders, track sales performance, or gauge customer satisfaction.
• Scalability Limitations Expansion was difficult due to the inefficiencies of managing multiple schools without an automated system.

Recognizing these bottlenecks, we developed a robust, fully integrated digital solution that overhauled Unipro’s operations. Our goal was to create an intelligent, automated, and scalable order management platform, ensuring Unipro could process orders faster, enhance security, and scale efficiently to serve more schools with ease.

KLoc developed a tech-driven, fully integrated system featuring:

Seamless Order Management System

• Mobile & Web-Based Application- Enables quick, error-free order processing from any device.
• POS Device Integration- Instantly processes orders and payments without delays.

Advanced Payment Integration

• Multiple Payment Mode- Accepts Cards, Cash, UPI and All-Modes transactions for maximum customer convenience.
• POS Device Synchronization- To generate QR codes for UPI payments, process card transactions, and confirm cash payments in real time.
• Automated Receipts & Billing- Reduces paperwork, enhances record-keeping, and provides greater financial transparency.

Real- Time Dashboard & Analytics

• React-Based Admin Dashboard- Provides real-time tracking of orders, payments, and inventory.
• Performance Metrics- Tracks sales trends, employee productivity, and customer purchase behavior.
• Audit Trail Integration- Ensures full transparency and accountability, making reconciliation seamless.

Scalable, Secure Architecture

• Google firebase Integration- Enables real-time data updates and secure, remote access.
• Role- Based Access Control (RBAC)- Protects sensitive business data, ensuring that only authorized personnel have access to critical information.
• Enterprise- Level Scalability- Designed to support hundreds of schools without performance issues.

By implementing this fully integrated digital solution, KLoc transformed Unipro’s operations into a fast, secure, and highly scalable order management platform—allowing them to focus on growth while ensuring a seamless experience for both customers and internal teams.

Unipro’s shift from a manual, error-prone system to a fully automated digital platform had an immediate and measurable impact on their operations.

• 50-70% Increase in Operational Efficiency
  Faster order processing with minimal manual intervention.
  Barcode scanning and POS integration reduced errors and processing delays.
• 50%+ Increase in Employee Productivity
  Less time was spent on data entry and cash handling, and more time dedicated to customer service.
  Automated workflows allowed employees to focus on scaling operations rather than fixing errors.
• Enhanced Financial Security
  Eliminated cash handling risks, reducing chances of theft, fraud, or mismanagement.
  Digital payment integration ensured secure, traceable transactions for every order.
• Data- Driven Decision Making
  Clear audit trails and real-time reporting dashboards provided valuable insights.
  Order logs and customer data allowed for smarter forecasting and inventory planning.
• Scalability Achieved
  The automated system seamlessly scaled to support 200+ schools.
  Cloud- based infrastructure ensured zero performance degradation, even with increasing order volumes.
• Improved Customer Satisfaction
  Schools and parents enjoyed faster service, fewer errors, and a hassle-free ordering experience.
  Digital payments and real-time order tracking enhanced transparency and trust.

With KLoc’s digital blueprint, Unipro is no longer limited by manual inefficiencies. It now operates as a data-driven business equipped with a robust, scalable and secure digital infrastructure. By implementing a cutting-edge management system, flexible payment options, and real-time analytics, It has optimized its operations and positioned itself for growth and expansion. Unipro’s future is now digital, seamless, and unstoppable.